Tri-Cities LIP: Access To Community Services During COVID-19 Pandemic
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The Tri-Cities Local Immigration Partnership works to set priorities and coordinate services for immigrants and refugees, and to create a community where everyone can be welcomed and belong.











What is Coronavirus or COVID-19?

Coronaviruses are a large family of viruses found mostly in animals. In humans, they can cause
diseases ranging from the common cold to more severe diseases such as Severe Acute Respiratory
Syndrome (SARS) and Middle East Respiratory Syndrome (MERS-CoV). The new coronavirus has
been named COVID-19. While many of the characteristics of COVID-19 are still unknown, mild
to severe illness has been reported for confirmed cases.

For more information on COVID-19 including translated information, visit

Social or Physical Distancing

Social or Physical Distancing is a measure our communities are implementing to reduce the spread of the virus. Many organizations have adjusted their business operations to adhere to social or physical distancing measures, including online or telephone services.

We all have a responsibility to do our part to reduce the spread of the virus in our community through:
• Proper Handwashing • Staying Home
• Practicing Social or Physical Distancing when you have to be outside








Have Flu-Like Symptoms?

Use the COVID-19 Self Assessment Tool or App:

Fraser Northwest Division of Family Practice Virtual Assessment: Set up a virtual appointment with a local physician
to assess COVID-19 or influenza-like symptoms. If required, an in-person assessment may take place.

General Information On COVID-19

Fraser Health

BC Centre for Disease Control: Translated materials in other languages available

Other Resources

Mental Health & Stress Management Resources

• S.U.C.C.E.S.S. Counselling Services: telephone/online services available in Chinese, English, Korean and Farsi.
Contact 604.408.7266 | Email:









Tri-Cities SHARE Rent Bank

Interest- free loans are made available to Tri-Cities residents who have short term financial
issues that are putting their tenancy in jeopardy. The program helps market renters maintain their tenancy through help with their rent payment, or a hydro/natural gas payment or security deposit. Loans are to be repaid over 18-24 months.

Contact or 604.529.5146 for more information

Public Libraries

Closed until further notice. Book drops are locked. Please hold onto items. Due dates are currently suspended.

Online resources available using your library card. Visit the library website to learn more:

• Coquitlam Public Library:
• Port Moody Library:
• Terry Fox Library:

Settlement Agencies

Tri-Cities based settlement services are available by telephone or email.

• ISSofBC: Visit or email

• MOSAIC: Visit, call 604.254.9626 or email

• SHARE Family & Community Services: Visit or call 604.540.9161 or 604.936.3900. Group programs including New Beginnings & English Practice Groups are currently cancelled.

• S.U.C.C.E.S.S: Visit or register for online settlement services through








WorkBC Employment Centres

Visit Online Employment Services or call your nearest centre:

• WorkBC Port Moody: Call 604.917.0286 | Email:
• WorkBC Port Coquitlam: Call 778.730.0171 | Email:
• WorkBC Coquitlam: Call 778.730.0174 | Email:

Tri-Cities Chamber of Commerce
List of tools and resources to support local businesses, including #SupportLocal campaign
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City of Coquitlam Meal Delivery Service

For Coquitlam residents 50 years and over, the City is offering a frozen meal delivery service. Frozen meals cost $7.50 each and are prepared by staff at Dogwood and Glen Pine pavilions. They are delivered for free on Tuesdays and Fridays. Call 604.927.6940 between 10am & 2pm on Monday for Tuesday deliveries and from 10am to 2pm on Thursday for Friday deliveries.

Visit for more information and to see the weekly menu.

BC 2-1-1 Safe Seniors, Strong Communities Program/SHARE Better at Home

This program matches seniors who need help with grocery shopping and non-medical essentials with volunteers who are willing to help. Call 211 on your phone or visit to register for the program

Tri-Cities Seniors Planning Network

Tri-Cities Seniors Planning Network is accepting requests from seniors to help with grocery shopping, driving to appointments, or for phone connections to help with anxiety or to ease isolation. Also, still
accepting volunteers to help. Contact 604.949.0599 or

Phone Buddies

Cities of Coquitlam and Port Coquitlam are connecting with seniors who are registered
for their seniors programs through phone calls.
To register seniors for this service, contact:

Dogwood: 604.927.6098 | Glen Pine: 604.927.6940

To volunteer, go to

Port Coquitlam Wilson Seniors: 604.927.7974 or

Designated Shopping Hours

Some grocery stores and businesses are offering designated hours for seniors and vulnerable individuals to shop before opening to the general public. Please check with stores for designated hours.








SHARE Food Bank

Open Monday to Friday 10am - 2pm

To maintain physical distancing and ensure everyone‘s health & safety, doors will be locked. Please knock and a staff member will assist.
Pre-packaged hampers will be distributed on Wednesdays. Visit the website for enhanced procedures.

• Port Moody - SHARE Family & Community Services- 2615 Clarke Street

• Coquitlam- Hillside Church- 1393 Austin Avenue

• Port Coquitlam- Trinity United Church- 2211 Prairie Avenue

CityReach Care Society

Contact Craig Savage at or visit

• Tuesdays at 6pm: Hot Meals To-Go at Broadway Church, 1932 Cameron Ave, Port Coquitlam

• Mondays, Wednesdays, Thursdays, Fridays, Saturdays at 4pm: Bagged Sandwich Meals handed out at Lions Park, Port Coquitlam

Better Meals Delivery Service | 604.299.1877

Order meals online or by phone. Meals start at $7.50. Free Delivery for orders over $30. Delivery to Tri-Cities on Wednesdays

PoCoMo Meals On Wheels | 604.942.7506

Order meals online or by phone. Meals start at $5.75. Visit website to register.









Webinar On Remote Working

Due to the COVID-19 pandemic, many of us find ourselves working from home. Being productive in this new work environment that now includes the demands and distractions of home requires a unique set of strategies to support our success. With the right tools, we can create a positive work experience for ourselves and continue to contribute to our organization’s success from a distance. This webinar from Achieve Center For Leadership & Workplace Performance offers suggestions for maintaining communication with other staff and supervisors, and explores strategies for how you can maintain personal motivation and manage your time while working remotely.

Immigrant & Refugee Mental Health Project: Promising Practices

Organizations across the social services sector have developed unique approaches or programs that have been effective in addressing the needs of immigrant and refugee clients. These presentations discuss issues such as cultural competence, working with an anti-oppressive approach and considerations for working with interpreters.

Free Online Course On Anti-Racism

The Canadian Race Relations Foundation has developed an exclusive, free online program that has bought together a “faculty” of subject matter experts to create a curriculum and a set of reading materials. Learners, drawn from multiple sectors, will read provided material and participate in courses led by faculty members who are experts in the topic of discussion. A Certificate of Completion will be awarded to participants that have completed each course. Visit this page for more information.

News items featured in the e-newsletter are sourced, provided to us by our members or accessed through open data sources. To include your news and events in our next update, please email the Project Secretariat.




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